What happened?
TCC has brought together its recorded expert sessions in a single on-demand library, giving firms an easy way to catch up on topics they may have missed live.
Recent additions include sessions on the FCA’s multi-firm review of governance and integration amid rapid consolidation, on how redress has evolved into a strategic tool for wealth managers, and on the ‘show me, don’t tell me’ approach to evidencing Consumer Duty compliance.
Earlier sessions cover the FCA’s proposed motor finance redress scheme, adopting AI tools without introducing unnecessary risk, right-first-time suitability reviews, and the practical challenges of supporting vulnerable customers.
Why does it matter?
Regulatory expectations are moving quickly across multiple fronts at once, and it is difficult for compliance teams to attend every live session as it happens.
Having these discussions available on demand means firms can return to the detail when it is directly relevant, for example when preparing for a board update or refreshing an implementation plan.
Because the sessions span sectors and topics, they also give firms a quick way to see how issues such as governance, redress and vulnerable customer support connect to their own priorities.
Who is affected?
The sessions are aimed at wealth management, pensions, banking, lending, insurance and motor finance firms, and speak most directly to compliance, risk and senior management functions.
Firms going through consolidation, preparing for redress schemes, or reviewing suitability and advice processes are likely to find the most immediately relevant content.
Key risks
- Governance and integration gaps emerging from rapid consolidation activity.
- Difficulty evidencing Consumer Duty compliance under outcomes-based supervision.
- Uneven identification and support of vulnerable customers.
- Suitability reviews that default to tick-box compliance rather than genuine assessment.
Actions to take
- Filter the on-demand library for sessions most relevant to your firm’s current priorities.
- Share relevant recordings with the teams responsible for governance, redress or advice quality.
- Use the session themes as prompts to check your own frameworks against the FCA’s expectations.
Wider implications
The breadth of subjects covered reflects how compliance risk now sits across many parts of a firm at once, from consolidation governance to redress delivery and ongoing advice.
Firms that treat these sessions as a standing resource, rather than a one-off watch, are better placed to keep pace as the regulatory picture continues to shift.
Recommendations
Build a short routine for checking the library when new sessions are added, and route the most relevant recordings to the people accountable for that area of the business.
Where a session raises a question about your own arrangements, treat it as a trigger for a focused internal review rather than letting the point go untested.
Supporting sources
Frequently asked questions
What topics does the on-demand library cover?
The sessions span consolidation and governance, redress, Consumer Duty, vulnerable customers, suitability reviews and the FCA’s motor finance and ongoing advice work.
Who should watch these sessions?
They are designed for compliance, risk and senior management teams across wealth management, pensions, banking, lending, insurance and motor finance firms.
How often is the library updated?
New sessions are added as TCC’s experts cover emerging regulatory developments, with recordings dated from March 2025 through to January 2026.
Can I revisit a session after watching it live?
Yes, each session remains available on demand so you can return to the detail whenever it becomes relevant.
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