Joanne Smith
Founder and Executive Chair
Founder of TCC Group, Joanne has spent more than three decades helping firms navigate complex regulatory and compliance challenges.
MEET THE TEAM
Meet the experts behind TCC Group
Our people combine decades of experience across regulatory compliance, risk, governance, remediation, redress, operations, technology and business transformation. Many have held senior positions within regulated firms, professional services and the regulator itself.
Executive Leadership
Our leadership team combines expertise in compliance, regulatory consulting, technology, product innovation and commercial strategy, guiding the Group and the outcomes we deliver for clients.
Joe Norburn
Group CEO, TCC and Recordsure
Joe leads TCC Group and Recordsure, bringing extensive experience from senior leadership roles across financial services, banking and technology-enabled businesses.
Garry Evans
Chief Product & Commercial Officer
Garry oversees commercial strategy, product innovation and business growth across the Group.
Chris Matthews
Chief Information Officer (CIO) / Chief Information Security Officer (CISO)
Chris leads technology operations, information security and digital transformation across the Group.
Kit Ruparel
Chief Technology Officer (CTO)
Kit drives the development of TCC Group's technology strategy and engineering capability.
Advisory, Client Delivery and Services
Our advisory team brings specialist expertise across compliance, conduct risk, remediation, redress, governance and technical assurance for firms across financial services.
Beverley Metcalfe
Client Delivery Director
Beverley leads strategic programme delivery across TCC, bringing extensive experience of large-scale remediation, transformation and operational initiatives within regulated businesses.
Anthony Harkess
Client Account Director
Anthony works closely with clients to identify and deliver specialist resource and project solutions.
Jason Wintie
Head of Advisory
Jason leads TCC's advisory practice, helping firms address regulatory obligations, governance requirements and conduct-related challenges.
Judith Wright
Technical Director
Judith is a highly experienced compliance specialist whose expertise spans investments, pensions, mortgages, supervision and regulatory oversight.
Neil Dethick
Associate Director
Neil brings more than 25 years of financial services experience, specialising in remediation, redress, regulatory compliance and operational improvement programmes.
Harry Eastwood
Actuarial & Redress Director
A Fellow of the Institute and Faculty of Actuaries, Harry advises clients on actuarial matters, redress programmes and complex remediation projects.
Fida Dar
Senior Technical Operations Manager
Fida supports the delivery of client programmes and operational services, helping ensure projects are delivered efficiently and to the highest standards.
Sam Majumdar
Senior Consultant
Sam has extensive experience supporting remediation, conduct risk, regulatory review and transformation programmes across financial services.
Jana Robinson
Specialist Resourcing
Jana helps clients access specialist regulatory and operational expertise by matching experienced professionals to complex programme requirements.
Commercial and Operations
Our commercial and operations specialists make engagement straightforward, from first conversation through to delivery, resourcing and people strategy.
Victoria Mansbridge
Head of Sales Operations
Victoria leads sales operations and commercial support functions across the Group, helping ensure clients receive a seamless experience.
Richard Lee
Client Account Director
Richard works with clients to identify how technology-enabled solutions can support compliance, governance and customer outcome objectives.
Hana Shackleton
Group Marketing Director
Hana leads the Group's marketing strategy, brand development, digital presence and thought leadership programmes.
Rebecca Swiffen
Head of People
Rebecca leads the people strategy across the Group, helping attract, develop and retain talented individuals.
Thought Leadership and Editorial Team
TCC's thought leadership is developed collaboratively by regulatory specialists, subject matter experts and marketing professionals.
Diane Turner
Senior Campaign and Design Marketing Manager
May York
Marketing and Content Executive
Speak to the right expert
Whether you're managing regulatory change, delivering a remediation programme, strengthening governance or exploring technology, our specialists can help.
Latest expertise and insights
FCA remuneration reform explained: what CP26/27 could mean for firms
IBS Intelligence: Why financial services firms face growing AI governance scrutiny
FCA CP26/28: What the AIFM regime reforms mean for wealth managers and firms
Will Value for Money assessments change how advisers compare pension providers?
Last reviewed