What happened?
In this installment of TCC’s Five-Minute Insights, digital strategist and FinTech expert Sabrina Del Prete discussed key findings from the Wealth and Asset Management 4.0 study. Sabrina, founder and CEO of Kore Labs, outlined how firms can use regulatory technology to bridge internal communication gaps, automate processes, and drive commercial efficiency.
Rather than focusing exclusively on client-facing website menus, Sabrina urged firms to turn their digital transformation focus inwards to address root-cause operational inefficiencies that impact client experiences later in the journey.
Why does it matter?
Embedding compliance directly into internal workflows is a critical buffer against rising regulatory demands. By hard-wiring rules into active operating systems rather than performing manual checklists at the end of a transaction, firms can dramatically reduce human error.
Furthermore, RegTech offers a dynamic, flexible framework. As regulations change, digital systems can be updated instantly, ensuring compliance frameworks remain resilient and future-proof across the entire organization.
Who is affected?
This update is highly relevant for digital transformation officers, compliance directors, and senior management within wealth and asset management firms.
Key risks
- Superficial Digitisation: Pouring resources into customer-facing platforms while leaving fragmented, inefficient, and manual back-office compliance processes untouched.
- Manual Checklists: Relying on retrospective, post-transaction tick-box compliance that remains highly vulnerable to human error.
- Insular Compliance: Facing changing global regulations in isolation rather than leveraging collaborative, crowd-sourced digital platforms and shared best practices.
Actions to take
- Pivot Digital Focus: Direct digital transformation budgets inwards to streamline and automate core back-office compliance processes.
- Hard-wire Compliance: Integrate regulatory requirements directly into day-to-day transaction workflows instead of using retrospective reviews.
- Deploy Flexible Tech: Partner with agile RegTech providers whose systems can be updated dynamically as regulatory expectations evolve.
- Collaborate Externally: Leverage shared industry platforms to gather insights from peer firms and apply crowd-sourced compliance best practices.
Wider implications
Regulators globally are aligning on data-led, proactive expectations. Wealth managers must adapt by transitioning from passive compliance frameworks to active, technology-driven business models.
Recommendations
Firms should audit their operational workflows to identify where manual processes can be replaced with embedded compliance rules, maximizing efficiency and accuracy.
Supporting sources
Frequently asked questions
What is the primary risk of superficial digital transformation?
Firms risk having an attractive website front-end while deep internal inefficiencies and manual compliance processes continue to create errors and poor client outcomes.
How does RegTech reduce human error in compliance?
RegTech hard-wires regulatory rules directly into the workflow, automating checks so compliance is achieved during the process rather than checked at the end.
How can collaborative platforms help firms adapt to regulation?
Shared digital platforms allow firms to work collaboratively through adjustment phases, sharing best practices and benefiting from the ‘wisdom of the crowd’.
- FCA remuneration reform explained: what CP26/27 could mean for firmsAnalysis & Perspectives · September 2, 2026
- IBS Intelligence: Why financial services firms face growing AI governance scrutinyAnalysis & Perspectives · September 2, 2026
- FCA CP26/28: What the AIFM regime reforms mean for wealth managers and firmsRegulatory Horizon · September 2, 2026
- Will Value for Money assessments change how advisers compare pension providers?Regulatory Horizon · September 2, 2026
- BankingTCC helps retail banks, challenger banks, building societies and specialist banking providers strengthen governance, manage financial crime risk and demonstrate good customer outcomes. Our specialists support Consumer Duty, remediation, regulatory transformation, FCA intervention and compliance assurance programmes through advisory, managed services, specialist resourcing and technology-enabled compliance. With more than 25 years of experience supporting FCA-regulated firms, we help banks respond confidently to regulatory scrutiny while strengthening operational resilience and customer trust.
- General Insurance & ProtectionTCC helps insurers, brokers, MGAs and protection providers evidence fair value, strengthen customer outcomes and identify emerging customer harm. We assess product governance, claims performance, distribution oversight and vulnerability risks, helping firms create regulator-ready evidence, improve operational performance and demonstrate that products and services deliver value throughout the customer lifecycle.
- Lending & Consumer CreditTCC helps consumer credit firms evidence good outcomes, strengthen affordability and vulnerability frameworks, and manage complaints, remediation and regulatory risk. We support lenders with practical, regulator-ready compliance programmes that improve governance, customer treatment and operational resilience.
- Motor FinanceTCC helps motor finance lenders, brokers and providers assess redress exposure, prepare for large-scale customer reviews and strengthen complaints, affordability and Consumer Duty frameworks. We combine regulatory advisory, managed operations, specialist resource and technology-enabled assurance to deliver consistent customer outcomes, robust governance and regulator-ready evidence under heightened FCA scrutiny.