Service
Independent expertise for critical regulatory decisions
Navigate complex regulatory challenges with confidence. TCC provides expert assessment, independent advice and practical guidance across governance, Consumer Duty, financial crime, FCA engagement and regulatory transformation.
Why firms trust TCC
- 4,000+regulatory engagements
- 30+ yearsFCA market expertise
- 5 million+compliance delivery days
- Trustedacross UK financial services
What we help with
Regulatory challenges we advise on
TCC helps regulated firms understand complex requirements, assess risk and decide what to do next. Our specialists provide independent challenge and practical advice across regulatory strategy, governance, Consumer Duty, financial crime, regulatory change, remediation and FCA engagement.
Complaints & Claims Handling
TCC helps financial services firms deliver regulatory change, operating model redesign, governance improvement, operational resilience and transformation programmes.
Compliance AI & RegTech
TCC helps financial services firms deliver regulatory change, operating model redesign, governance improvement, operational resilience and transformation programmes.
Consolidation, Acquisition & Regulatory Due Diligence
TCC supports regulatory due diligence, acquisition risk assessment, Consumer Duty reviews, integration planning and post-acquisition assurance for FCA-regulated firms.
Consumer Duty
TCC helps FCA-regulated firms assess Consumer Duty, evidence good customer outcomes, strengthen governance, monitor foreseeable harm and support annual board assessments.
Financial Crime Compliance
TCC helps firms strengthen AML, KYC, sanctions, fraud prevention and financial crime governance through advisory, managed services and remediation support.
Redress & Remediation
TCC supports redress calculations, customer reviews, remediation programmes, governance, quality assurance and regulatory engagement across financial services.
Regulatory Change & Transformation
TCC helps financial services firms deliver regulatory change, operating model redesign, governance improvement, operational resilience and transformation programmes.
Section 166, Skilled Person Reviews & FCA Intervention
TCC helps firms prepare for Section 166 reviews, Skilled Person investigations, FCA scrutiny and regulatory remediation through independent assurance and governance reviews.
Suitability, Advice Quality & File Reviews
TCC helps wealth, advice and retirement firms assess suitability, improve advice quality, conduct file reviews and evidence good customer outcomes.
Vulnerable Customers
TCC helps firms strengthen vulnerability frameworks, customer journeys, outcome monitoring and governance to evidence good outcomes for vulnerable customers.
How engagement works
Turning regulatory challenge into practical progress
Understand
We work with stakeholders to understand the regulatory challenge, business objectives, governance considerations and key decisions that need to be made. This establishes a clear scope and focuses the engagement on the issues that matter most.
Assess
Our senior practitioners review the relevant frameworks, controls, processes, customer outcomes and supporting evidence. We identify regulatory risks, challenge assumptions and assess whether current arrangements are likely to achieve the intended outcomes.
Advice
We provide clear conclusions, practical recommendations and a defensible course of action. We translate the advice into governance, documentation and MI that your board and the FCA can both follow. If needed, we help firms plan implementation, remediation or ongoing assurance.
Why firms choose TCC
Four reasons regulated firms come to TCC for advisory support
Independent and constructive challenge
We test assumptions, examine the available evidence and provide an objective view before decisions are made, issues escalate or a regulatory response is finalised.
Advice grounded in delivery experience
Our recommendations reflect senior, practical experience across regulatory reviews, remediation programmes, control improvements and operational change.
Clear and defensible recommendations
We translate complex regulatory issues into priorities, decisions and actions that boards, senior leaders and delivery teams can understand and use.
Support from assessment to implementation
Our advisory specialists can work alongside TCC’s managed services, specialist resourcing and tech-led compliance solutions, ensuring continuity from initial assessment to delivery and assurance.
When regulatory decisions demand greater confidence
Regulatory challenges are rarely resolved by interpretation alone. Firms must understand how requirements apply to their business, identify the risks that matter and translate their conclusions into practical action. TCC combines regulatory expertise with experience of implementing change and delivering complex compliance programmes. We help boards, senior leaders and compliance teams make informed decisions, test their position and establish a clear, evidence-based response.
Proof
Work in practice
Advisory ServicesComprehensive UCIS review without the cost burdenBy combining UCIS expertise, remediation support and adviser upskilling, TCC Group enabled the client to address historic issues, strengthen its sales processes and establish an ongoing…Read more →
Specialist resourcingTop-end consultancy deployment: Strategic compliance leadershipThrough the deployment of an interim Head of Compliance, TCC Group implemented governance improvements, embedded new ways of working and delivered a risk-based assurance programme to…Read more →
Specialist resourcingSpecialist resourcing: Strategic partnershipDiscover how TCC Group's 20+ year strategic alliance has delivered specialist resourcing at scale, supporting 300+ projects, 50+ clients across the UK, EMEA and APAC, 8,000+…Read more →Industries we support
Sector expertise behind every engagement
FAQs
Frequently asked questions
What types of regulatory advisory support does TCC provide?
TCC provides regulatory advice across Consumer Duty, financial crime, vulnerable customers, regulatory change, remediation, regulatory due diligence, governance and FCA intervention.
When should a firm engage a regulatory adviser?
Firms commonly seek external support when a decision is complex, carries significant regulatory risk, requires specialist expertise or would benefit from independent challenge.
How does Advisory differ from Managed Services?
Advisory helps firms understand regulatory issues, evaluate options and decide what action to take. Managed Services involves TCC taking responsibility for delivering defined compliance activities or operational processes.
Can TCC support an FCA review or regulatory engagement?
Yes. We help firms understand regulatory concerns, prepare relevant evidence, assess their position and develop appropriate response and remediation plans.
Can TCC undertake an independent compliance review?
Yes. TCC can independently assess regulatory frameworks, governance, controls, processes and supporting evidence, then provide prioritised findings and practical recommendations.
Can TCC help implement its recommendations?
Yes. TCC can support implementation through continued advisory input, managed services, specialist resources or technology-enabled monitoring and assurance.