What happened?
A recent survey by Royal London found that almost one in five advisers were still unfamiliar with the Consumer Duty, despite only weeks remaining until the final rules were announced. In Money Marketing, TCC’s Associate Director Juana Diaz-Landinez discussed four of the most prevalent misconceptions about the new rules.
Why does it matter?
The survey findings suggest many firms remain unaware of the significant step-up in regulatory obligations awaiting them, which makes it important to confirm that plans for implementation are based on an accurate understanding of what the Duty actually requires, rather than assumptions.
Supporting sources
Frequently asked questions
How many advisers were unfamiliar with the Consumer Duty, according to the survey?
A Royal London survey found almost one in five advisers were still unfamiliar with it.
Who wrote the original Money Marketing article?
TCC’s Associate Director, Juana Diaz-Landinez.
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