Assessing vulnerability: How can firms help mitigate risks of DIY SIPPs?
Learn what a Financial Ombudsman Service ruling on DIY SIPPs means for firms’ safeguarding duties towards vulnerable customers, and how…
Solution: Consumer Duty
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Equity Release: Get your five-step guide to Consumer Duty compliance
Download our exclusive guide containing five crucial steps to help equity release and later life mortgage providers align their advice…
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Four steps to building an effective Retirement Income proposition
With the FCA intensifying its focus on retirement income advice, firms must review their processes. TCC’s David Boyhan outlines four…
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Delivering better customer outcomes under the Consumer Duty
A reminder from the FCA that the Consumer Duty is an ongoing commitment, not a one-off project, with closed products…
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Collaborating to implement best Consumer Duty practice
TCC has joined the Consumer Duty Alliance as an affiliate member, bringing practitioner and ex-regulator expertise to help firms validate…
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Why firms need to be challenging themselves on price and value
Read TCC’s take on why half of firms still haven’t changed their fee models since Consumer Duty, and get practical…
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Three key themes from the FCA’s Fair Value assessment review
Find out what the FCA’s price and value review of 14 firms reveals about fair value assessments, and the lessons…
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Home and motor insurers must do more to support struggling customers, FCA warns
Understand how the FCA’s latest warning on motor and home insurance claims handling affects your firm, and learn how to…
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Three need-to-know regulatory changes on the FCA’s agenda
See which three areas TCC’s Andy Fouracres expects the FCA to target next as it raises standards under its Business…
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Consumer Duty: Four key lessons from the FCA’s Fair Value
Four takeaways from the FCA’s thematic review of Fair Value assessments, covering evidencing standards, whole-package value, differential outcomes and the…