How to prepare for the Consumer Duty’s Price and Value outcome
As the Consumer Duty’s July 2023 deadline approaches, this article explains how to conduct value assessments, benchmark charges and evidence…
Service: Advisory
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Your four-point plan for successful British Steel pensions redress
With the British Steel Pension Scheme (BSPS) redress programme underway, firms face strict deadlines and high financial stakes. Discover a…
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Retirement income in the regulator’s spotlight
David Boyhan of TCC explains why the FCA treats retirement income as a regulatory priority, and sets out what advisers…
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Rethinking vulnerability for the Consumer Duty era
Garry Evans of TCC Group examines how the Consumer Duty requires a more proactive approach to identifying and managing customer…
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Webinar Recap: Understanding the Consumer Duty’s outcomes
Catch up on TCC’s Consumer Duty webinar recap covering FCA supervision, embedded compliance checks and data expectations, and use these…
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Consumer Duty compliance: how should firms approach the Four Outcomes?
A concise steer on what each of the Consumer Duty’s Four Outcomes is meant to achieve for customers, with practical…
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Spotlight on the FCA’s Consumer Support Outcome 4
TCC’s Neil Dethick concludes a deep dive into the Consumer Duty’s four outcomes by explaining what the FCA expects of…
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FCA Outcome 3: Consumer understanding
Practical guidance on the Consumer Duty’s consumer understanding outcome, covering clear communication, testing and support for vulnerable customers, drawn from…
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FCA Outcome 2: Price and value
Neil Dethick, Associate Director at TCC, explains three key points firms should consider for the Consumer Duty’s price and value…
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FCA Outcome 1: Products and services
Ahead of the Consumer Duty’s implementation deadline, TCC’s Neil Dethick sets out three points firms should consider for the products…