Contact Centre Briefing: Pure protection in focus
TCC Group CEO Joe Norburn discusses the FCA’s pure protection market study in Contact Centre Briefing, and what firms should…
Service: Advisory
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FCA brings Buy Now Pay Later under its regulation from July 2026
The FCA has confirmed that the Buy Now Pay Later (BNPL) sector will come under its regulation starting 15 July…
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The FCA welcomes consolidation but raises the accountability bar
Learn what the FCA’s consolidation review means for acquiring wealth management firms, why centralised governance is becoming a strategic advantage,…
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Insurance Edge: Pure Protection in Focus
Understand the regulatory implications of the FCA’s Pure Protection Market Study on commission transparency, fair value, and vulnerable customers in…
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Consolidation: Balancing ambition with regulatory discipline
The FCA’s review found no new rules for consolidators, but firms must now evidence stronger governance, group-wide risk oversight and…
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Pure Protection: Regulatory expectations intensify in 2026 | TCC
As the FCA’s Pure Protection Market Study intensifies, firms face unprecedented scrutiny over commissions, panel structures, and vulnerable customer support.…
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Why no loss doesn’t mean no risk in today’s redress market
Discover why ‘no loss’ redress outcomes don’t remove risk, and how firms are using scenario testing and prioritised due diligence…
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AI in financial services: a turning point for regulators and firms
TCC Group’s CEO responds to a Treasury Committee report exposing gaps in AI oversight across financial services, explaining what firms…
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AB Accounting: AML heat to rise
TCC Group CEO Joe Norburn warns accountancy firms of tougher, data-led FCA anti-money laundering supervision, with broad compliance statements no…
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Anti-money laundering (AML) under FCA: are accountancy firms ready for the new compliance era?
Understand how the FCA’s takeover of AML supervision from professional body supervisors will change compliance expectations for accountancy firms, and…